Last updated: 27.04.2026

1. Scope and Definitions

1.1 Provider

StromNow UG (haftungsbeschränkt), Blankenfelder Dorfstraße 34, 15827 Blankenfelde-Mahlow, Germany (hereinafter referred to as “StromNow”, “we”, “us” or “Provider”), operates the StromNow Fleet Portal and Fleet Dashboard (hereinafter referred to as “Fleet Portal”, “Web Portal” or “Dashboard”).

The Fleet Portal is intended for business customers, companies, self-employed persons, freelancers, fleet operators and other commercial users (hereinafter referred to as “Customer”, “Business Customer” or “Company”). Consumers within the meaning of Section 13 of the German Civil Code (BGB) are not the target group of the Fleet Portal.

1.2 Scope

These General Terms and Conditions apply to the use of the Fleet Portal, the related services, the management of drivers, vehicles, charging cards, charging processes, payment and billing processes, as well as to all contracts concluded between StromNow and the Business Customer in connection with the Fleet Portal.

Deviating, conflicting or supplementary general terms and conditions of the Customer shall not become part of the contract unless StromNow expressly agrees to their validity in text form.

1.3 User Groups

In the context of the Fleet Portal, the following user groups may in particular exist:

• Business Customer: The company or commercially acting person that concludes a contract with StromNow for the use of the Fleet Portal.
• Administrator: A person authorized by the Business Customer who manages the Fleet Portal, creates users, assigns roles, allocates charging cards, can view invoices and uses other administrative functions.
• Driver: A person authorized by the Business Customer who carries out charging processes via a charging card, RFID token, app connection or other authentication method.
• User: Any natural person who, on behalf of or with the authorization of the Business Customer, is granted access to the Fleet Portal or related functions.

1.4 Contractual Relationship

The contractual partner of StromNow is generally the Business Customer. Drivers, administrators or other users act within the scope of the use of the Fleet Portal under the responsibility of the Business Customer, unless they expressly conclude a separate contract with StromNow.

The Business Customer is responsible for all actions carried out via its accounts, administrators, drivers, charging cards, RFID tokens or other authentication methods, unless such actions are based on circumstances attributable to StromNow.

2. Description of Services

2.1 General Service

StromNow provides the Business Customer with a web-based Fleet Portal through which business charging processes, drivers, vehicles, charging cards, charging histories, invoices, payment and billing data, statistics and other functions related to electric mobility can be managed.